Our Privacy Commitment

We are committed to protecting your health information. This page describes how medical information about you may be used and disclosed and how you can get access to this information. Note that this information may be updated on an as-needed basis.

1. How We Use Your Information

We typically use your health information for the following purposes:

  • Treatment: To provide emergency medical care and coordinate with hospitals.
  • Payment: To bill you, your insurance company, or Medicare/Medicaid for services rendered.
  • Healthcare Operations: To conduct quality reviews, staff training, and general business management.

2. Your Rights

You have the right to:

  • Request a copy of your medical records.
  • Request a correction to your records if you believe they are incorrect.
  • Request a restriction on how we use or share your information.
  • Receive a list (accounting) of whom we’ve shared your information with.

3. SUD Treatment Information

We may receive or maintain substance use disorder (“SUD”) treatment records that originate from certain programs or activities related to substance abuse education, prevention, training, treatment, rehabilitation, or research that are protected under 42 C.F.R. Part 2 (“Part 2 Program”). If we receive or maintain your records from a Part 2 Program pursuant to a general consent that you provided to the Part 2 Program authorizing use and disclosure of your Part 2 Program records for purposes of treatment, payment, or health care operations, we may use and disclose those records for treatment, payment, and health care operations as otherwise described in this Notice, subject to the same rights, restrictions, and protections. If, however, we receive or maintain your Part 2 Program records pursuant to a specific written consent that you provided to us or to another third party, we will use and disclose those records only to the extent expressly permitted by that consent. Any SUD record protected health information that was disclosed may be subject to redisclosure. We will not use or disclose your Part 2 Program records, or testify or provide evidence describing the information contained in those records, in any civil, criminal, administrative, or legislative proceeding conducted by any federal, state, or local authority against you, unless such use or disclosure is expressly authorized by your written consent or by a court order issued after notice to you.

4. Our Responsibilities

We are required by law to maintain the privacy and security of your protected health information. We will notify you if a breach occurs that may have compromised the privacy of your information.